Firearm Sales
We sell direct and can ship to any FFL (Federal Firearms License) holder in your area, who will handle the transfer paperwork. We also sell through a group of authorized stocking dealers across the US. To order direct, just call us or send in the firearms order form. If you would like to see and handle before you buy, contact us for help locating a stocking dealer in your area.

To ship to an FFL in your area, we must have on file a current copy of their signed FFL. If you would like to purchase a firearm and you do not have a FFL, check with your local gun shops, sporting goods stores, or pawn shops for a licensed dealer who can accept shipment for you and handle the legal transfer. FFL dealers generally charge a small paperwork fee, and shipping regulations dictated by common carriers require next day air service for shipment of handguns. All Federal and State regulations apply to all firearm sales.

Retail Parts Sales
There is no minimum order. Orders are shipped UPS Ground at a flat rate of $9.95 per order for continental US orders. Acceptable forms of payment include MasterCard, Visa, certified check or money order. Personal checks are accepted but held a minimum of 10 days for clearance. If you send a check, do not forget to include $9.95 for shipping or your order will be delayed. To place an order, use our online shopping cart (credit cards only) or call 573-565-3261. You may also fax your order to 573-565-2791. Be sure to include an email address or phone number with your fax should we have a question about your order.

Dealer and Distributor Sales
Please contact our sales staff for details on becoming a dealer or distributor.

International Sales
Retail: please contact our distributors Brownell's or Midway USA. Dealers: please contact our international distributor Worldwide Sports Network.

Business Hours
Our regular business hours are 8am to 4:30pm Central Standard Time, Monday through Friday. Our sales staff takes lunch from 12 noon to 12:30pm.

Warranty & Disclaimer
Effective April 10, 2007, all Ed Brown firearms (1911's and rifles) include a legal written warranty. We are the only high end 1911 manufacturer to our knowledge who offers a legal written warranty on firearms. All Ed Brown parts continue to be sold as is and without any legal written warranty. No liability is expressed or implied for incidental or consequential damage or injury which may result from the improper use or installation of any parts sold or produced by Ed Brown Products, Inc.. Our parts are intended to be installed by a qualified gunsmith, and parts and firearms sold by us are only intended for factory specification standard velocity ammunition. Any verbal representations made by us related to installation, should be confirmed with your gunsmith to assure safe operation in your particular firearm.

Privacy Policy

The following sections explain in detail how to proceed should you need to return an item for any form of exchange, refund, or repair:

Return Merchandise Authorization Number (RMA#)
In order to process your return in the fastest way possible, an RMA# is REQUIRED to be on the outside of ANY returned package. Returns without an RMA# on the outside of the package will be refused. To get an RMA#, simply call us at 573-565-3261. We will locate your customer record and purchase history in our system and provide you with a RMA# (return merchandise authorization number) for the item you would like to return. A sample return shipping label is provided below:

Ed Brown Products, Inc.
RMA#: (your provided RMA# here)
43825 Muldrow Trail, PO Box 492
Perry, MO 63462

Order Mistake or Defective Item purchased from Ed Brown Products, Inc. (excluding firearms and CD-ROMs)
1. Contact us at 573-565-3261 within 30 days of the invoice date to get your RMA#.
2. Return the wrong or defective item(s) back to us prepaid in the original packaging along with a note stating which item(s) you expected to receive.
3. We will process the return within two business days. Any price difference will be charged or credited accordingly. Modified parts cannot be accepted for exchange or refund, but we understand installation mistakes can happen, and are willing to sell you a replacement at a discount if you return the modified part. Returns for other reasons no fault of our own are subject to a 20% restock fee.

Order Mistake or Defective Item NOT purchased from Ed Brown Products, Inc. (excluding firearms and CD-ROMs)
Any Ed Brown Products, Inc. purchased through any of our dealers or distributors must be returned direct to them for any type of exchange or refund, subject to their stated return policy.

CD-ROM's
Due to the nature of the CD-ROM business, all sales are final on any opened CD-ROM. Defective CD-ROM's will be replaced only with an identical item.

Firearms
Firearms may be sent direct to Ed Brown Products, Inc. (RMA# required) for evaluation or repairs, even if purchased from a dealer, and even if more than 30 days have passed since the date of purchase. Exchanges or refunds do not apply to firearms. Shipping and insuring high value firearms is expensive (the average is around $80) and the rules are complex. If you need to ship a firearm to our factory, we provide our customers with a huge discount and take care of all the arrangements for you. Slides or parts only (except frames) may be sent via US mail, fully insured and prepaid. Please note that even a handgun frame only, is considered to be a firearm by ATF and common carriers. You can generally expect turnaround of less than two weeks for a firearm evaluation or repair.

Feedback
We value feedback from our customers, as it helps us keep up the good work, as well as improve our products and services. Feel free to call or email us anytime with feedback on any of our products or services, catalog, website, etc. We want to hear from you!