Privacy Policy

Privacy Policy

Last updated: September 22, 2026

Ed Brown Products, Inc. (“Ed Brown,” “we,” “us,” or “our”) respects the privacy of our customers and website visitors. This Privacy Policy explains what personal information we may collect through edbrown.com, how we use it, when we may share it, and the choices available to you.

Information We Collect

We may collect information that you provide directly to us when you place an order, create an account, register a firearm, request service, submit a custom-build or other website form, apply for employment, subscribe to our newsletter, or otherwise communicate with us.

Depending on how you use the website, this information may include:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Customer-account information
  • Order and transaction information
  • Firearm serial number, model, service history, or other information you provide for registration, service, or support
  • Information submitted through contact, custom-build, trade-up, service, employment, or other website forms
  • Newsletter-subscription information
  • Age-gate confirmation used to determine whether a visitor may access the website

The website may also automatically collect certain technical information, such as IP address, browser and device information, cookie data, referring pages, pages viewed, and information needed to operate shopping-cart, account, security, and website-performance functions.

How We Use Your Information

We may use personal information to:

  • Process, fulfill, and administer orders
  • Arrange shipping and firearm transfers
  • Communicate with you about an order, request, application, or service matter
  • Provide customer service, technical support, registration, warranty, and factory-service assistance
  • Maintain customer, transaction, firearm-support, and business records
  • Evaluate employment applications
  • Prevent fraud, misuse, and security incidents
  • Operate, maintain, troubleshoot, and improve the website
  • Measure website traffic and performance
  • Comply with legal, tax, accounting, regulatory, and recordkeeping requirements
  • Send newsletters or marketing communications when you have chosen to subscribe

We do not sell or rent personal information.

Payment Information

Online payment-card transactions are processed through third-party payment-processing services. Payment information submitted during checkout is transmitted to the payment processor as necessary to complete the transaction.

Ed Brown Products does not store your full payment-card number or card security code in the ordinary website database.

Cookies and Website Analytics

We may use cookies and similar technologies to operate and improve the website. These technologies may be used for functions such as:

  • Remembering age-gate confirmation
  • Maintaining shopping carts
  • Supporting customer accounts and checkout
  • Remembering user preferences
  • Protecting the website against fraud and abuse
  • Measuring website traffic, usage, and performance

Your browser may allow you to restrict or delete cookies. Disabling certain cookies may prevent portions of the website from functioning correctly.

Newsletter and Marketing Email

If you subscribe to the Ed Brown Products newsletter, we may use your email address to send information about products, in-stock handguns, special offers, and company news.

You may unsubscribe from marketing email at any time using the unsubscribe link included in those messages. Unsubscribing from marketing email does not prevent us from sending transactional, service, warranty, safety, or account-related communications when appropriate.

We do not sell or rent our newsletter subscriber list.

Service Providers

We use third parties to help operate our business and website. These may include payment processors, website hosting and security providers, shipping carriers, email and form providers, analytics providers, and other companies that assist us with orders, communications, customer service, or website operation.

These providers may receive personal information only as reasonably necessary to perform services for us or as otherwise permitted by law.

For example, shipping information may be provided to carriers such as UPS, FedEx, or the United States Postal Service, and payment information is transmitted to our payment processor to complete a transaction.

Legal and Business Disclosures

We may disclose personal information when required by law or when we reasonably believe disclosure is necessary to:

  • Comply with a legal obligation, court order, subpoena, or lawful government request
  • Protect the rights, property, or security of Ed Brown Products, our customers, or others
  • Prevent, investigate, or respond to fraud, unlawful activity, misuse, or security incidents
  • Protect the safety of our customers, employees, or others
  • Enforce our Terms and Conditions or other agreements

Personal information may also be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

Data Security

We use reasonable administrative, technical, and physical measures intended to protect personal information from unauthorized access, use, alteration, or disclosure.

No method of transmitting or storing information electronically can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business needs, including order fulfillment, customer and warranty support, firearm-service records, fraud prevention, accounting, tax, legal, and regulatory obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Age Restrictions and Children’s Privacy

Ed Brown Products manufactures and sells firearms and related products. This website is intended for adults age 21 and older.

Visitors are required to confirm that they are at least 21 years of age before browsing the website. Ed Brown Products does not sell handguns to persons under 21 years of age.

This website is not directed to children, and we do not knowingly collect personal information online from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete it.

Your Choices and Requests

You may contact us to ask a question about personal information you have provided, request that inaccurate information be corrected, or request deletion where applicable.

Depending on where you live, applicable law may provide additional rights concerning access to, correction of, deletion of, or other treatment of personal information. We will respond to valid requests as required by applicable law.

Certain information may need to be retained for legal, regulatory, accounting, warranty, fraud-prevention, transaction, or other legitimate business-record purposes.

To make a privacy request, use our Contact page.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, service providers, or legal requirements.

The current version will be posted on this page with the date it was last updated.

Contact

Questions about this Privacy Policy may be submitted through our Contact page or mailed to:

Ed Brown Products, Inc.
43825 Muldrow Trail
Perry, MO 63462